INQUIRY & FREE QUOTE
Simple 5-Step Order Guide
Step 1: Inquiry
Please contact us via our inquiry form, making sure to include your desired Part Number, Product Name, and Quantity.
Step 2: Quotation
We will send you a quotation including the product price, shipping fee, and stock availability.
Step 3: Payment
If you are satisfied with the quotation, please make your payment via bank wire transfer.
Step 4: Processing
Once payment is confirmed, your order will be processed. (For items made by other brands, we will order them from the maker at this stage.)
Step 5: Shipping
We will carefully pack and ship your items with a tracking number.
Time to install and enjoy your HPI parts!
Please feel free to contact us via email.
For International Inquiries:
To provide you with the most accurate and efficient support, we kindly request that you contact us via email rather than by phone.
This ensures our team can thoroughly review your request and provide the best possible assistance.
To get a quick quote, please include:
1. Part Number
2. Product Name
3. Quantity
Response Time:
-
General inquiries: We typically respond within 3 to 4 business days.
-
Quote requests: We will provide a quote within 4 to 5 business days.
Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM (JST)
Closed: Saturdays, Sundays, and National Holidays
[Notice] Please note that our office will be closed for the summer holidays from August 8 to August 16.
Inquiries submitted during this period will be answered sequentially starting from August 17.
We apologize for any inconvenience this may cause and appreciate your understanding.
We appreciate your kind understanding.