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Shipping and Payment Information

🇯🇵 Domestic Customers

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We select and determine the optimal shipping method based on the product's characteristics

(size, weight, and shape) and the delivery destination.

As each carrier has its own unique terms and conditions, we appreciate your leaving the selection of the appropriate carrier to us.

Payment should be made by bank transfer.

Your order will be officially placed once we confirm your payment.

(For orders of products from other manufacturers, we will place the order with the manufacturer after confirming your payment.)

All prices displayed on the English website are exclusive of tax.

At the time of payment, a 10% consumption tax and shipping fees will be added to the product price.

For accurate shipping arrangements, please be sure to provide your exact delivery address and phone number when ordering.

 

If you have any questions, please feel free to contact us.

🌐 International Customers ​

Because shipping costs vary depending on the carrier (EMS, FedEx, DHL, etc.) and destination—and require specific calculation for some third-party items—we provide shipping quotes upon inquiry to offer the best rates for your order.
 

 

 

For shipping methods, you can choose from EMS, OCS, FedEx, and DHL.

 

  • If you prefer OCS, FedEx, or DHL: Please provide your account number with the respective carrier. Shipping fees will be billed directly to you by the carrier at a later date. You are only required to transfer the product price to us in advance.
     

  • If you prefer EMS: Since EMS does not support freight collect, we will provide an estimated shipping fee at the time of quotation. 
    Check EMS Rates (Japan Post)

    (◉Note for third-party or special order items: For products not in our direct stock, we cannot calculate the exact shipping fee at the quotation stage because the final box size and weight are only determined after the items arrive at our warehouse and are fully packed.
    Therefore, we will provide an estimated shipping fee first.
    After the items arrive, we will recalculate the exact shipping cost and contact you individually to discuss any price adjustments if a difference occurs.)

     

Payment should be made by bank transfer.
Your order will be officially placed once we confirm your payment.
(For orders of products from other manufacturers, we will place the order with the manufacturer after confirming your payment.) ​

All prices displayed on the English website are exclusive of tax.
Please note that any customs duties and local fees incurred during import are the responsibility of the customer. ​
For accurate shipping arrangements, please be sure to provide your exact delivery address and phone number when ordering.

If you have any questions, please feel free to contact us.

Simple 5-Step Order Guide

Step 1: Inquiry

Please contact us via our inquiry form with your Part Number, Product Name, and Quantity.

Step 2: Quotation 
We will send you a quotation including the product price, shipping fee, and stock availability.

Step 4: Processing 

Once payment is confirmed, your order will be processed. (For items made by other brands, we will order them from the maker at this stage.)

Step 5:  Shipping & Arrival 
We will carefully pack and ship your items with a tracking number.

Time to install and enjoy your HPI parts!

Step 3: Payment 

Please make your payment via bank wire transfer if you agree with the quotation.

Ready to get started?

Please contact us via our inquiry form!

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