[Notice] July 28, 2026: Notice Regarding Delivery Delays Caused by the Kumamoto Earthquake
Our deepest sympathies go out to all those affected by the recent Kumamoto Earthquake and their families.
We sincerely pray for the earliest possible recovery and restoration of the affected areas.
Due to the effects of this earthquake, traffic regulations and disruptions in transportation systems have occurred in some areas.
As a result, there is a possibility of delays in the delivery and shipping arrangements of our products.
[Expected Impact]
-
Affected Areas: All of Kyushu, centered around Kumamoto Prefecture, and surrounding regions
-
Affected Services: Delays in shipping and delivery of packages, and temporary suspension of delivery time slot requests
We sincerely apologize for any inconvenience this may cause our customers. Please note that delays may also occur outside of the targeted areas.
For detailed delivery status of your packages, please check the website of the respective delivery company or use your tracking number.
We will resume normal operations sequentially as soon as the situation improves.
We kindly ask for your kind understanding and cooperation.
